Mitra Counseling And Psychotherapy Centre
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Patient Reviews (1049)
Based on the reviews we were looking forward to benefiting from these counseling services, but unfortunately we had a terrible experience with the practice. We made an initial appointment via phone and were given a 3pm appointment the following week. On the day of the appointment, we arrived 10 minutes early and filled out the appropriate one sheet of paperwork that was given. We then sat in the small waiting room for OVER 45 minutes. The front desk assistant was mostly out of the room and no updates were given. At 3:45, (45 minutes after our appointment was supposed to begin) the front desk assistant let us know that the counselor now needed to eat some lunch and would be a little bit longer. We informed them that we had another appointment that we needed to get to. The assistant acknowledged this and then disappeared for another 5 minutes or more...at which point we needed to leave to be on time for our next appointment. We were not contacted after leaving the office and have not received any explanation of the tardiness. For context, I have personally run my own small private therapeutic practice for over ten years and understand the ins and outs of practice management. This is not a large clinical facility. It is a private home office with one practitioner. It's understandable that sometimes sessions can run 5, 10 or even 15 minutes behind schedule. This level of poor communication and wasting everyone's time is likely a sign of very poor professional practice management. The doctor's services may be wonderful, however, if you value your time, you might do well to consider a better run office in order to actually receive the services in question.
My experience with the counselling and psychotherapy services has been truly positive and meaningful. The counselling sessions gave me a safe space to open up and understand myself better. The counsellor was very kind, patient, and genuinely listened — which made a huge difference in how I approached my thoughts and emotions. The psychotherapy sessions were equally helpful. The therapist guided me with care, explaining every step clearly and encouraging me throughout the recovery process. I could actually feel the improvement — not just physically, but also in my overall confidence and energy. What I appreciated most was how both counselling and psychotherapy worked together to support my overall well-being. The personal attention, warmth, and professionalism made me feel genuinely cared for.
I went to mitra for solving one serious problem. Firstly I hesitated to reveal, because it was the new experience. But I shocked and excited from the relaxing approach of MAYA MAM. Finally I got unexplained relief from the ending session. Thank you Maya mam .
Excellent setvice! The psychologist's Dr. Maya, has truly changed my entire life. Her dedication and compassionate approch are highely commendable, l am deeply grateful for her support and guidance, Thank you so much, Mithra, for providing such a wonderful service.
I had an excellent experience fromMithra, the staff's very friendly approch made it easy to open up and discuss my concerns comfortably. I left each session feeling relieved, supported, and genuinely happier. Thank a lot....


